Total customer satisfaction is our mission, however we have a no
return policy on all of our items. This is a common policy among bird
toy companies and is in effect for the safety of everyone's birds.
By not accepting returns, we can guarantee that none of our items have
come into contact with any birds. This eliminates the threat of
dangerous bird viruses being spread to your birds.
We understand it is sometimes
difficult to choose the right items for your bird. Please contact us
before you place your order if you have any questions.
We will gladly replace or refund
any item that is damaged due to shipping (this has never happened to us
yet). Please contact us as soon as possible to discuss your options.
Correspondence must be made within 30 days from the date of purchase.
Your bird's safety is very
important to us! All items should be introduced under supervision and
monitored daily for wear or breakage. We are not responsible or liable
for any accident or injury that may occur while using any products
purchased from us.
Thank you for giving Birdy
Boredom Busters the opportunity to spoil your birds!